Infoacademy

CISCO Networking Academy Program

Cisco - IT Essentials - PROGRAMA

Table of Contents

Chapter 1: Introduction to the Personal Computer
Chapter 2: Lab Procedures and Tool Use
Chapter 3: Computer Assembly
Chapter 4: Overview of Preventive Maintenance
Chapter 5: Operating Systems
Chapter 6: Networks
Chapter 7: Laptops
Chapter 8: Mobile Devices
Chapter 9: Printers
Chapter 10: Security
Chapter 11: The IT Professional
Chapter 12: Advanced Troubleshooting

Chapter 1: Introduction to the Personal Computer

1.1 Personal Computer Systems
1.2 Selecting Replacement Computer Components
1.3 Configurations for Specialized Computer Systems
1.4 Summary

Chapter 2: Lab Procedures and Tool Use

2.1 Safe Lab Procedures
2.2 Proper Use of Tools
2.3 Summary

Chapter 3: Computer Assembly

3.1 Computer Assembly
3.2 Boot the Computer
3.3 Upgrading and Configuring a PC
3.4 Summary

Chapter 4: Overview of Preventive Maintenance

4.1 Preventive Maintenance
4.2 Troubleshooting Process
4.4 Summary

Chapter 5: Operating Systems

5.1 Modern Operating Systems
5.2 Operating System Installation
5.3 The Windows GUI and Control Panel
5.4 Client-Side Virtualization
5.5 Common Preventive Maintenance Techniques for Operating Systems
5.6 Basic Troubleshooting Process for Operating Systems
5.7 Summary

Chapter 6: Networks

6.1 Principles of Networking
6.2 Identifying Networks
6.3 Basic Networking Concepts and Technologies
6.4 Physical Components of a Network
6.5 Network Topologies
6.6 Ethernet Standards
6.7 OSI and TCP/IP Data Models
6.8 Computer to Network Connection
6.9 Select an ISP Connection Type
6.10 Common Preventative Maintenance Techniques Used for Networks
6.11 Basic Troubleshooting Process for Networks
6.12 Summary

Chapter 7: Laptops

7.1 Laptop Components
7.2 Laptop Display Components
7.3 Laptop Power
7.4 Laptop Wireless Communication Technologies
7.5 Laptop Hardware and Component Installation and Configuration
7.6 Preventive Maintenance Techniques for Laptops
7.7 Basic Troubleshooting Process for Laptops
7.8 Summary

Chapter 8: Mobile Devices

8.1 Mobile Device Hardware Overview
8.2 Mobile Operating Systems
8.3 Network Connectivity and Email
8.4 Methods for Securing Mobile Devices
8.5 Basic Troubleshooting Process for Mobile Devices
8.6 Summary

Chapter 9: Printers

9.1 Common Printer Features
9.2 Types of Printers
9.3 Installing and Configuring Printers
9.4 Sharing Printers
9.5 Preventive Maintenance Techniques for Printers
9.6 Basic Troubleshooting Process for Printers
9.7 Summary

Chapter 10: Security

10.1 Security Threats
10.2 Security Procedures
10.3 Common Preventive Maintenance Techniques for Security
10.4 Basic Troubleshooting Process for Security
10.5 Summary

Chapter 11: The IT Professional

11.1 Communication Skills and the IT Professional
11.2 Ethical and Legal Issues in the IT Industry
11.3 Call Center Technicians
11.4 Summary

Chapter 12: Advanced Troubleshooting

12.1 Computer Components and Peripherals
12.2 Operating Systems
12.3 Networks
12.4 Laptops
12.5 Printers
12.6 Security
12.7 Summary
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Pachete de cursuri
CCNA 1 - 4
CCNA 2 - 4
CCNA 3 - 4
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